ICAO: Audit Techniques and Practices for Aviation Auditors (ATPAA)
COURSE GOAL
This course provides aviation auditors with upgraded competencies to use specific interpersonal skills and communication techniques to improve aviation audits effectiveness in accordance with applicable Civil Aviation Authority of Thailand and international applicable standards ISO19011 and ICAO Doc 9806.
COURSE OBJECTIVE
At the successful completion of this course, participants will be able to:
- Utilize communication techniques (verbal and non-verbal communication, active listening, and communication barriers) when interacting with auditees.
- Use writing techniques in clear, concrete, and concise language to produce effective non-conformity.
- Apply situation awareness techniques (commanding, control, communication) to deal with unexpected situations.
- Apply self-control techniques (personal types, emotion, stress & fatigue, motivation) to deal with the difficult context of auditees.
TARGET POPULATION
- Primary Target Population
Aviation personnel involved in conducting audits ( in Air Operator, Airport Operators, Air Traffic Navigation Services, MRO, ATO, Aircraft Manufacturer, Ground Handling Agency, and General aviation or Aviation-related Organization, Aviation regulators)
- Secondary Target Population
Chief of auditors
ENTRY REQUIREMENT
- Successfully complete Basic Auditor Training or equivalent (highly recommended)
- At least one year of audit experience
- Good command of English (ICAO level 2 or equivalent)
COURSE STRUCTURE
Duration: 5 Days / 30 Hours
Delivery Mode: Classroom
Language of Instruction: English
รายละเอียดหลักสูตร
THB 25,000
USD 850
